Tidepaw

Support

How can we help?

Most answers are in the FAQ. If yours isn't, send us a message below or email [SUPPORT EMAIL].

Restore purchases

  1. Open Tidepaw and tap Settings (the button at the top right).
  2. Tap Restore purchases.
  3. Make sure you're signed in with the same Apple Account you used to subscribe.

Cancel or change Premium

Tidepaw Premium is billed and managed by Apple.

  1. On your iPhone, open the Settings app and tap your name.
  2. Tap Subscriptions, then Tidepaw.
  3. Tap Cancel Subscription, or choose another plan.

You can also tap Manage subscription in Tidepaw's Settings. Cancel at least 24 hours before the end of the current period to avoid the next charge. Refunds are handled by Apple at reportaproblem.apple.com.

Send us a message

We read every message and reply as soon as we can. Please don't include anything you'd rather keep private, like your diary notes.

So we can write back. We only use it to reply.

Your name, email and message are sent through Web3Forms to the Tidepaw team so we can reply. See the Privacy Policy.